CONTACT US
Main Office
100 North 13th Street
Norfolk, NE 68701
(402) 371-8005
Lobby Hours:
Monday-Friday: 9:00 AM – 4:00 PM
Drive-thru Hours:
Monday-Friday: 8:30 AM – 5:00 PM
DriveThru +Plus Hours:
Monday-Friday: 7:00 AM – 6:00 PM
Saturday: 8:00 AM – 1:00PM
Call Center Hours:
Monday-Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00PM
FIND A BANKFIRST NEAR YOU
LOST OR STOLEN CARDS
Call 402-371-8005 during business hours:
Monday-Friday: 8:00 AM- 5:00 PM
To report after hours:
Contact Hot Card: 1-833-664-0360*
*$15 charge for after-hours call
If you receive a call about potential fraud on your debit card and are required to return the call, there will be no charge to you if you choose the automated service. If you choose to speak with a person there will be a $5.00 charge.
To activate your new Visa card, please call:
1-800-992-3808
