Stop Elder Fraud: Protect Your Trust with BankFirst.

Scams are getting smarter with AI. We provide the tools and training you need to stay safe.

The Current Threat: Scams Powered by AI

Today’s fraud is more convincing than ever. Artificial Intelligence is giving scammers powerful tools to mimic voices and hold believable conversations, making it hard to spot a lie.

Common Scams We Are Fighting

Scam Type How it Works The BIG Red Flag
Tech Support Traps A caller/pop-up claims your computer has a virus and
tricks you into giving remote access or paying a “fix-it” fee.
They tell you to go buy gift cards or demand that
you allow them access to your computer.
Romance Scams A scammer builds an emotional connection online, then asks for money
for a “sudden emergency” like travel, medical bills, or an investment.
They will never meet you in person and always have a
dramatic reason why they need money right now.
Voice Cloning Scams Using AI, a fraudster mimics the voice of a grandchild, a friend,
or a professional, creating a fake “crisis” to pressure you into sending money fast.
URGENCY. They create panic and insist you
do not hang up or tell anyone.

Your Three Steps to Safety

  1. Stop. Think. Verify.
    • NEVER send money or share personal details based on an unexpected call, text, or email—even if it seems to be from a loved one or a trusted company.
    • Action: If a friend or family member calls with an urgent request for money, hang up and call them back on the phone number you know is theirs.
  1. Talk About It.
    • Scammers thrive on silence and shame. Having an open conversation about scams is the best way to prevent them.
    • Action: Talk with your family or caregiver about the common scams listed above. The more we talk, the harder it is for criminals to succeed.
  1. Call BankFirst Immediately.
    • If you suspect you’ve been targeted, or if you notice suspicious activity on your accounts, do not hesitate.
    • Action: Call us right away at 402-371-8005. We are trained, discreet, and ready to help you investigate and secure your funds.

How BankFirst Is Protecting You

We take elder fraud seriously. Your trust and security are our highest priority.

  • Trained Staff: Our employees receive continuous training to spot the red flags of elder fraud, like unusual withdrawals or a customer under pressure. We are empowered to act quickly and cautiously.
  • System Monitoring: Our advanced systems automatically flag unusual or out-of-character transactions to proactively prevent fraud losses.
  • Online Education: Visit our Fraud Prevention Page and Online Education Center for video tutorials and helpful guides you can watch anytime.

Keep Your Information Safe with BankFirst

At BankFirst, we offer great digital tools for you to monitor your account in real-time.  Get text or email message notifications for a variety of transaction options – know when a check clears, when a deposit is made,  or when a balance reaches a certain threshold.  All of these options are customizable to you and your day-to-day banking needs.  Contact us today to learn more. 

Jordan Suehl Chief Operations Officer

When Fraud Happens – We’re Here

We take the safety and security of our customers and their personal information seriously. We have a variety of fraud detection technologies and strategies in place to help reduce the risk fraud poses to individuals and businesses.

Have additional questions or concerned you have become a victim of fraud?

Contact Jordan Suehl, COO, for more information.

Looking for Loan Options to Meet Your Needs

Give a mortgage officer a call today at (402) 371-8005 to discuss the mortgage options that are right for you and your unique needs.

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