ONLINE EDUCATION CENTER
We have a series of short videos that will answer questions you may have about the online and mobile services we offer.

Start experiencing a better way of banking for you AND your business!
Experience the convenience of secure cash management on the go! Increase productivity by banking anytime, anywhere without stepping out of your home or office. Access all your accounts securely using your computer or mobile phone.
We have a series of short videos that will answer questions you may have about the online and mobile services we offer.
To Download the BankFirst App:
The app will then appear in your available downloads on your iPhone. Sign in with your Online Banking user name and password.
If you are a BankFirst customer and not yet enrolled in online banking, click here to enroll before you can log into the app.
To Download the BankFirst App:
Sign in with your Online Banking user name and password.
If you are a BankFirst customer and not yet enrolled in online banking, click here to enroll before you can log into the app.
To Download the BankFirst Business App:
The app will then appear in your available downloads on your iPhone. Sign in with your Online Banking user name and password.
If you are a BankFirst customer and not yet enrolled in online banking, click here to enroll before you can log into the app.
To Download the BankFirst Business App:
Sign in with your Online Banking user name and password.
If you are a BankFirst customer and not yet enrolled in online banking, click here to enroll before you can log into the app.
Main Office
100 North 13th Street
Norfolk, NE 68701
(402) 371-8005
Lobby Hours:
Monday-Friday: 9:00 AM – 4:00 PM
Drive-thru Hours:
Monday-Friday: 8:30 AM – 5:00 PM
DriveThru +Plus Hours:
Monday-Friday: 7:00 AM – 6:00 PM
Saturday: 8:00 AM – 1:00PM
Call Center Hours:
Monday-Friday: 8:00 AM – 5:00 PM
Saturday: 9:00 AM – 12:00PM
Call 402-371-8005 during business hours:
Monday-Friday: 8:00 AM- 5:00 PM
To report after hours:
Contact Hot Card: 1-833-664-0360*
*$15 charge for after-hours call
If you receive a call about potential fraud on your debit card and are required to return the call, there will be no charge to you if you choose the automated service. If you choose to speak with a person there will be a $5.00 charge.
To activate your new Visa card, please call:
1-800-992-3808
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